Effective date: July 10, 2025
This Privacy Policy (“Policy”) describes how Techno Ideas For Business SPC (“Company”, “we”, “our”, or “us”), a company registered in the Sultanate of Oman under Commercial Registration No. 1607565, collects, uses, discloses, and protects the personal information (“Personal Data”) of users (“you”, “your”) when accessing and using the Yalla Bay platform, website, mobile applications, and related services (collectively, “Services”).
By accessing or using Yalla Bay, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree, please discontinue use of our Services.
1. Information We Collect
When you use our platform to book hotels, flights, car rentals, events, or other services, we may collect the following types of information:
a) Personal Data you provide voluntarily
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Full name, nationality, and contact details (email, phone number, address).
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Account information (username, password).
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Payment information (billing address, credit/debit card details, though payment data is processed securely by authorized payment gateways).
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Booking details (travel preferences, dates, destinations).
b) Automatically Collected Data
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Device information (IP address, browser type, OS).
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Usage data (pages visited, time spent on the platform, search queries).
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Cookies and similar tracking technologies to improve user experience.
2. How We Use Your Information
We use your information to:
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Process and manage bookings (hotels, flights, cars, events, etc.).
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Provide customer support and respond to inquiries.
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Send booking confirmations, updates, and promotional offers.
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Improve and customize the platform based on user behavior.
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Comply with legal obligations under Omani law and international regulations.
3. Sharing and Disclosure
We only share your information with:
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Service providers (hotels, airlines, car rental companies, event organizers) to fulfill your bookings.
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Third-party partners who assist us in operating our platform (e.g., payment processors, marketing services).
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Government authorities, if legally required for compliance with regulations.
We do not sell your personal data to third parties.
4. Data Retention
We retain personal data only as long as necessary to:
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Complete your bookings and provide services.
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Comply with legal obligations under Omani law.
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Resolve disputes and enforce agreements.
5. Your Rights
You have the right to:
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Access, update, or delete your personal data.
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Withdraw consent to marketing communications at any time.
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Object to certain types of data processing.
To exercise these rights, contact us via the details provided below.
6. Cookies and Tracking
Yalla Bay uses cookies to enhance your experience. You can accept or decline cookies in your browser settings. Declining cookies may limit certain functionalities.
7. Data Security
We implement reasonable technical and organizational measures to protect your personal data. However, no online platform can guarantee 100% security.
8. Children’s Privacy
Yalla Bay does not knowingly collect personal data from individuals under 18. Parents and guardians are encouraged to monitor their children’s online activity.
9. Changes to this Policy
We may update this Privacy Policy periodically. Material changes will be communicated through our platform or via email.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, contact us at:
📧 Email: info@yallabay.com
📞 Phone: +4915566773509
🏢 Address: Techno Ideas For Business SPC, Al Menomah / Al Seeb / Muscat Governorate, Sultanate of Oman
This Privacy Policy was last updated on
July 10, 2025
